This Refund Policy governs all press release services provided by our platform to PR Agencies, PR Executives, Companies, and direct Clients (“Client” or “you”). By submitting a press release order and making payment, you agree to these terms without modification. Our services involve editorial work, publication coordination, and distribution—processes that begin immediately upon payment receipt.
Non-Refundable Services by Design
Press release services are custom, time-sensitive, and non-reversible by nature. Once payment is received and work commences (including drafting, editing, formatting, or distribution preparation), services become non-refundable beyond the limited conditions below. No refunds apply for dissatisfaction with publication reach, media pickup, SEO performance, or editorial outcomes. Publication constitutes full service delivery.
50% Refund Window (Pre-Publication Only)
Eligibility: Client may request a 50% refund only if work has commenced but the press release remains unpublished.
Conditions:
Request must be emailed to aryan.jakhar@businessheadline.in within 24 hours of payment.
No revisions, drafts, or distribution attempts have occurred.
Proof of non-commencement required (e.g., no shared drafts).
Process: Approved requests processed within 7-10 business days via original payment method. 50% fee covers initial setup and opportunity costs.
Exclusions: No partial refunds. Multiple requests from same Client treated as service abuse.
No Refunds Post-Publication or Takedown Requests
Once published (live on website, distributed, or shared), zero refunds apply under any circumstances, including:
Requests to remove/takedown articles
Dissatisfaction with content, placement, or performance
Errors in Client-provided information
Changes in Client strategy or campaign needs
Takedown Requests Require Written Notice:
Submit formal written request via email (aryan.jakhar@businessheadline.in) specifying article URL, Client details, and a valid reason.
- If we find invalid reason for the removal of the article, the article will get published automatically again within 30 days.
- If the PR Executives requests for the removal of any sponsored article share by him/her then we can take down the article but a formal request to be made by using his/her official mail id with a formal request from senior management.
- We have right to republish the article on the website if we do not receive the formal request of taking the article down within 30 days from the agency’s PR executive / PR agency’s official mail id.
Client indemnifies platform against claims arising from published content.
Service Fulfillment = No Refund Rights
Publication confirms 100% delivery per Client brief. By requesting takedown, Client acknowledges:
We fulfilled all specifications (title, content, timing, distribution).
No further remedies available.
Client waives refund claims permanently.
Exceptions (Full Refunds Rare)
Payment Gateway Errors: Full refund if payment processes but no services rendered (proof required).
Force Majeure: Platform outage prevents publication (within 48 hours of payment).
Duplicate Payments: Full refund for accidental doubles (verified within 72 hours).
Disclaimers & Client Responsibilities
Content Accuracy: Client verifies all facts, quotes, links before approval. Post-publication changes impossible.
Guaranteed Reach: No metrics promised (views, shares, rankings). Results vary by news value.
Chargebacks Prohibited: Disputes via payment provider void services; Client liable for Rs 10,000 fee + recovery costs.
Governing Law: Rajasthan, India jurisdiction. Disputes resolved in Jaipur courts only.
Contact & Amendments
Questions? Email aryan.jakhar@businessheadline.in. We reserve rights to update policy; continued use implies acceptance.
By paying, you confirm: “I accept non-refundable custom services and waive future claims.”