In an unexpected disruption during the early trading hours on Wednesday, several Zerodha users reported technical issues with the broker’s popular trading platform, Kite. Users took to the social media platform X (formerly Twitter) to complain that the app was not reflecting real-time price updates, causing concern among active traders.
The issue, which occurred at a crucial time during market opening, affected the visibility of live price changes and market data across various instruments. While this did not prevent traders from placing or executing orders, the lack of updated pricing made decision-making difficult for many retail and intraday traders.
Acknowledging the issue shortly after complaints surfaced, Zerodha posted on X:
Some of our users are facing issues with price updates on the app. We’re checking this. For now, please log in to Kite web on mobile browser. Order placement is not affected.
For the equity segment, you can also check 20 depth on the app.
— Zerodha (@zerodhaonline) September 3, 2025
The partial outage triggered frustration among users, especially given the high volatility expected in today’s session. The incident once again brought the spotlight on the reliability of trading platforms during peak market hours.
However, Zerodha acted swiftly to address the issue. In an update posted at 9:51 AM, the company announced that the technical glitch had been resolved:
“The issue with price updates on Kite has now been resolved. We regret the inconvenience caused and thank you for your patience.”
Despite the short-lived disruption, the incident sparked discussions about the resilience of trading platforms, especially those catering to a large volume of retail traders. Zerodha, one of India’s largest stock brokers, has faced similar technical glitches in the past, often prompting calls for more robust infrastructure during high-demand periods.
As of now, normal functionality on the Kite platform has resumed, and users are able to view real-time prices and execute trades as usual.
For active traders, especially those engaged in scalping or intraday strategies, even a few minutes of downtime can lead to missed opportunities or incorrect decision-making. Incidents like these highlight the importance of platform stability in India’s rapidly growing retail trading ecosystem.
Zerodha has not yet released a detailed explanation about the root cause of the issue but is expected to provide further clarification if the glitch recurs.
